I sometimes find myself reading through feedback for a piece I’m working on, whether it’s via email or as comments directly on my working document. I look at them all, give myself a minute, then get a little verbally cheeky at my computer. It’s not that the feedback isn’t helpful, but maybe it’s not delivered in the best way. The hard thing is that, as a freelancer, I’m automatically not the subject expert. I may know a little, but I don’t know everything my client does about their brand or...